You may cancel your reservation DURING OFFICE HOURS AND BUSINESS DAYS by sending us an email to albatrostoursgps@hotmail.com or calling +59 399 3678771.
- 20% of the Deposit is non-refundable.
- 50% of the Deposit is non-refundable within 29 to 20 days before the tour starts.
- 100% of the Deposit is non-refundable within 19 days or less before the tour starts.
- Tours cannot be rescheduled for a later date.
Note: Visa, passport, and entry papers to Galápagos are the responsibility of passengers and are not justification for the cancellation of tours and activities booked with us.